Frequently Asked Questions
Everything you need to know about how SeekingSitters keeps your family safe and your care simple.
What is SeekingSitters and how does it work?
SeekingSitters is a full-service, on-demand caregiver referral service. We do the work to solve your childcare needs — screening and managing a network of trusted sitters so you can request care when you need it. We're your one-stop solution for safe babysitting, pet care, house sitting, and more.
Do you perform background checks on every sitter?
Yes. Every sitter in our network goes through an in-depth background investigation conducted by our in-house licensed private investigators — at no extra cost to you. It digs deeper than the typical automated database lookup, so you can trust the caregiver coming into your home.
What are the sitter qualifications?
Beyond the private investigator background check, every sitter is identity-verified, personally interviewed, and has up to three references checked. We look for caring, dependable people who take safety seriously and love working with children.
Can I get the same sitter every time?
Absolutely. Set up a recurring request and we'll schedule the same sitter around your routine. You can cancel any time you don't need them — see our cancellation guidance or contact your local office.
Can I meet the sitter in advance?
One of the best parts of our service is that we do all the legwork — screening, interviewing, and reference-checking every sitter for you. If you'd still like to meet first, you can book a short meet-and-greet. Contact your local office for details.
How much notice do I need to give? Am I guaranteed a sitter?
You can request care any time, and we work hard to match you with an available sitter. More notice always helps us find the best fit, but we specialize in last-minute and recurring needs alike. Your local office can talk through availability in your area.
Can I sign up today and get a sitter today?
Yes. Our membership application is quick — you can sign up, put a rush on your background check, and start requesting sitters right away. All memberships are subject to background-screening approval.
How do I pay the sitters?
Payment is simple and secure online — no running to the ATM. You can review past invoices and even tip your sitter by credit card. There's no need to handle cash.
Will sitters drive my children or do extra household chores?
Our sitters' primary focus is caring for your children and giving them a great time. They'll tidy up from any activities during the visit. For specifics about driving or anything extra, contact your local office.
Didn't find your answer?
Your local SeekingSitters office is happy to help — or just get started and we'll reach out.
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